Preview Mode Links will not work in preview mode

Association Chat Podcast

Thanks for your support of Association Chat! The best thing you can do to show you care about the show is to share it with your peers and talk about it online. Please send me your feedback and ideas. I love to hear from listeners!

Feb 15, 2019

How can the power of AI work as a tool to boost existing products and services and can it help us reimagine the membership experience?

We explore this heady topic with special guest Ron Moen who is the CIO at CHEST.

Ron and his team serve at the intersection of people, process, and technology - in the premier innovative organization for chest medicine professionals around the world. CHEST constituents and staff are champions for the prevention, diagnosis, and treatment of diseases of the lungs (

CHEST's 35,000 sq ft Innovation and Simulation Center is world renowned, and unique among medical societies (

Ron is constantly connecting – people to people, technology to technology, and people to technology – in support of mission.

Ron's Strengthsfinder talents are Ideation, Includer, Maximizer, Positivity and WOO.


  1. You just came back from a conference that you were telling me about that wasn’t targeting association CIOs, but was all about a topic that I’d think every CIO (or assn exec of any kind) would be interested in...could you talk to me a little bit more about that?
  2. Non-dues revenue is a popular topic in our world of associations. What kind of ideas inspired by tech capabilities are you having these days about how your org (or others) might leverage AI, ML, or data analytics in the non-dues revenue realm? [In other words and using a dated reference, “Show me the money!”]
  3. What about buying and selling data? I know you recently had a chance to attend the DataMoney Conference in New York, which is not a conference targeting association execs, but definitely an important conference for associations who have such a fountain of data they are working with...any big lessons from the conference in regards to buying and selling data in a smart “good guy” kinda way? :)
  4. What are some of the questions association executives should be asking about their organization’s use of AI and data analytics?
  5. What about technology advancing faster than our understanding of it and the ethical issues that arise? What are some of the danger zones for mixing tech like machine learning with data management that is less than safe? Are there other ethical areas involving tech association execs should think about?
  6. What websites, books, podcasts, magazines, people do you regularly check-in with to make sure you stay on top of those things you care about the most?
  7. What’s the best way for people to connect with you about speaking or anything else?

Resources (Reading List)

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community. Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.

Watch live at

Enable the skill here:

#associations #association #associationsarekey #nonprofits #nonprofs #eventprofs #eventtech #themightynetwork #eventprof #501c3 #nonprofit #marketingtips #digitalmarketingexpert #asae #associationchat #assnprofs

#ronmoen #tech #creative #storytelling #brandstory #brandstorytelling #contentmarketing